FREQUENTLY ASKED QUESTIONS
General Questions
Payuee e-Shop is an all-in-one e-commerce platform that connects buyers and sellers. We provide tools for vendors to manage their online stores efficiently and offer buyers a seamless shopping experience with secure payments and reliable delivery services.
Payuee is open to anyone! Whether you're a business owner looking to sell products or a buyer seeking quality items, Payuee caters to both vendors and shoppers globally.
Yes, Payuee is accessible worldwide. While specific features like automated payouts may depend on your region, the platform is designed to accommodate international vendors and buyers.
Vendor Questions
Simply sign up on the Payuee e-Shop website, complete your profile, and set up your store. Once you’ve updated your shipping fees, you can start adding products to your store.
Payuee only charges a commission to Basic and Business vendors on each sale to cover operational costs. However, Premium vendors enjoy 100% profit on all sales made, with no commission charged. Premium vendors also have access to exclusive tools, including the AI Description Generator and advanced analytics.
The Repost and Earn feature allows vendors to repost products from other sellers on Payuee e-Shop and earn profits. When a reposted product is sold, both the original vendor and the reposting vendor receive a share of the earnings. This feature promotes collaboration and opens up opportunities for vendors to maximize their income.
Payuee’s AI system offers cutting-edge tools to streamline your business operations:
AI Description Generator: Craft compelling and engaging product descriptions in seconds, available exclusively for Premium vendors.
Smart Analytics: Gain actionable insights into sales trends and customer preferences to optimize your store.
AI Shipping Fee Preview: Vendors can preview shipping fees from the buyer's perspective before finalizing them, ensuring transparency and accuracy.
You can set up your shipping fees from the vendor dashboard. Payuee also offers a preview tool to see how your shipping costs will appear to buyers before finalizing them.
All vendor earnings are deposited into their Payuee e-Pay Wallet. You can request payouts directly from the wallet, which are processed securely and efficiently.
Yes, Payuee is optimized for mobile devices. Additionally, our Progressive Web App (PWA) lets you manage your store like a native app on Android devices.
Buyer Questions
Browse through the product categories or search for specific items. Add your desired products to the cart, proceed to checkout, and make a secure payment to place your order.
Absolutely. Payuee uses advanced encryption and trusted payment gateways to ensure that all transactions are secure and private.
Yes, once your order is shipped, you will receive a tracking link via email or in your account dashboard.
Contact the vendor through the Payuee platform or our customer support team. We’ll work to resolve the issue quickly.
Returns and exchanges are subject to the vendor’s policies. Be sure to review the product’s return policy before completing your purchase.
You can report issues directly from your order history in your dashboard or contact Payuee support for assistance.
Platform Features and Technical Questions
Each product page on Payuee is optimized for sharing. You’ll find social sharing buttons on the product page for platforms like WhatsApp, Facebook, and more.
Yes! For categories like clothing and accessories, vendors can provide size options, allowing buyers to select their preferred fit.
You can contact our support team via the Help Center on our website, email us at support@payuee.com, or use the live chat feature for instant assistance.