Payuee uses an escrow system to protect both buyers and sellers. Payments are held securely until both parties are satisfied, ensuring that transactions are safe and reliable.
Flexible Vendor Plans and Low Fees
Payuee offers flexible vendor options, including Standard and Premium plans. Standard vendors pay a small 0.5% transaction fee with a 50,000 Naira cap per transaction, while Premium vendors enjoy zero percentage fees on sales.
AI Tools and E-Commerce Support for Vendors
Payuee provides vendors with tools to grow, including AI-assisted product descriptions for Premium vendors, easy inventory management, and detailed sales insights, helping vendors attract customers and scale their businesses.
Getting Started
To create a vendor account, go to the Payuee website and click "Sign Up" to register as a vendor. Fill in the required details, upload necessary documents, and your account will be set up for approval.
Payuee offers a free 1-month trial for new vendors. After the trial, you’ll need to pay a subscription to continue using the platform. This fee encourages active engagement from vendors.
Vendors can sell a variety of products, including electronics, clothing, health products, and much more. However, please ensure your products meet Payuee’s quality and safety guidelines.
Each listing should include a detailed title, clear images, a thorough description, product dimensions, weight, price, and any relevant tags to help customers find your items.
Payments and Fees
In Payuee’s escrow system, buyers pay Payuee first. Funds are held until the buyer confirms they’re satisfied with the product. Once confirmed, the payment is released to the vendor’s account.
Yes, Standard vendors pay a small fee of 0.5% on each transaction. This fee covers the cost of escrow services and platform maintenance, with a maximum cap of 50,000 Naira per transaction. This ensures that fees remain affordable, especially on higher-value sales.
Premium vendors do not pay any percentage on their product sales. They benefit from a flat subscription model, which allows them to keep the full amount of their earnings after subscription fees.
Once a sale is confirmed, funds are processed to your vendor account. You can withdraw funds to your bank account according to Payuee’s payout schedule.
Product Management
Yes, you can edit product listings at any time by navigating to your vendor dashboard. Ensure updates follow Payuee’s product guidelines to avoid any issues.
If a buyer requests a return, Payuee will review the case. If the return is approved, vendors may be required to accept the product back or offer a replacement.
Your vendor dashboard provides an inventory management tool, allowing you to track product quantities, view sales history, and update stock as needed.
Shipping and Logistics
Shipping fees are based on factors such as the product’s weight, size, and the distance between the vendor and buyer. Vendors need to provide accurate details to ensure correct shipping calculations.
Vendors are responsible for arranging shipping. After the order is placed, you’ll receive buyer details, allowing you to manage and confirm shipment through your preferred courier.
Yes, each product listing includes an expected delivery timeframe. Be sure to communicate realistic delivery timelines to avoid issues with buyers.
Account Management
After the free trial, vendors must subscribe to a plan to continue selling on Payuee. Subscriptions allow access to platform features and help support quality vendor service.
To upgrade, go to your account settings and choose the premium option. Premium vendors receive added benefits, such as AI-assisted product descriptions and waived sales fees.
Customer and Order Management
If there’s a dispute, Payuee will review the situation and act as a neutral mediator. Payuee may ask both parties for information and evidence before making a resolution decision.
Buyers can cancel orders within a specific timeframe. If they do, the order is refunded, and you’ll be notified. However, cancellations are restricted as the delivery date approaches.
Yes, update the order status on your dashboard. Payuee also provides tracking updates for both the vendor and buyer to ensure transparency in the delivery process.
Vendor Success Tips
High-quality images, detailed descriptions, competitive pricing, and timely delivery help increase sales. Consider using relevant tags and categories to reach more buyers.
Premium vendors have access to AI-assisted product descriptions, helping to create appealing and optimized descriptions that attract more customers to their listings.
Yes, update the order status on your dashboard. Payuee also provides tracking updates for both the vendor and buyer to ensure transparency in the delivery process.
